Return Policy

Return and exchange policy

- The return or exchange of a product is a right for all our customers, and it if the received product is defected or if there is a mistake in the type/colour/size of the purchased product. 

- All the products offered on our shop are subject to the exchange and refund policy according to the terms and conditions mentioned above.

- Returns or exchanges can be made if the product is in its original condition when purchased and packed in its original packaging.

- Return within three (3) days and replacement within seven (7) days from the date of purchase.

- Please contact us via the Contact Us page or via our phone numbers to request a return or exchange.

- Please take a picture and send the product with the city, address and order number specified so that it can be replaced by another product in case the product is corrupt or has a certain defect, or it is not used in accordance with the agreement.

- The amount is returned to the customer in full if the product he received is completely different from the product presented on our website and when presenting the proof that the mistake is done from our side.

- We are not responsible for expectations of customer use of the products, which we did not mention on the product page on our website.